Terms of Use
By downloading, installing, or using aTwist, you agree to be bound by these Terms and our Privacy Policy . If you do not agree, you must not use the Service.
These Terms constitute a legally binding agreement between you and aTwist, Inc. ("aTwist", "we", "our", or "us").
1. Eligibility
You must be at least 13 years of age to use aTwist. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Service with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.
By using the Service, you represent and warrant that:
- You meet the minimum age requirement described above.
- You have the legal capacity to enter into a binding agreement.
- You are not barred from receiving services under the laws of any applicable jurisdiction.
- All registration information you provide is accurate, current, and complete.
2. Your Account
2.1 Registration
To access certain features of aTwist, you must create an account. You agree to provide accurate, complete, and up-to-date information during registration and to keep your account information current. You are responsible for all activity that occurs under your account.
2.2 Account Security
You are responsible for maintaining the confidentiality of your login credentials. You must not share your account with others or allow unauthorized access. You agree to notify us immediately at support@atwist.com if you suspect any unauthorized use of your account or any security breach.
aTwist is not liable for any loss or damage arising from your failure to safeguard your account credentials.
2.3 Account Suspension and Termination
We reserve the right to suspend, restrict, or permanently terminate your account at our discretion, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or if required by law. You may also delete your account at any time through the App settings or by contacting support@atwist.com .
Upon termination, your right to use the Service ceases immediately. Certain provisions of these Terms that by their nature should survive termination will do so, including intellectual property rights, disclaimers, limitations of liability, and dispute resolution clauses.
3. Subscriptions and Payments
3.1 Free and Paid Plans
aTwist offers both a free tier and paid subscription plans. Paid plans provide access to premium content, enhanced features, and an ad-reduced or ad-free experience. The specific features and pricing of each plan are described in the App and are subject to change with reasonable notice.
3.2 Billing and Renewal
Paid subscriptions are billed on a recurring basis (monthly or annually, depending on the plan you select). By subscribing, you authorize us (or our payment processor) to charge your selected payment method at the start of each billing cycle. Subscriptions renew automatically unless cancelled before the renewal date.
3.3 In-App Purchases
aTwist may offer additional content, features, or virtual items available for one-time purchase within the App. All in-app purchases are final and non-refundable except as required by applicable law or as expressly stated in these Terms.
3.4 Price Changes
We may change subscription prices at any time. We will give you at least 30 days' advance notice of any price change. Your continued use of the Service after the price change takes effect constitutes your agreement to the new price. If you do not agree to the price change, you must cancel your subscription before it takes effect.
3.5 Refunds
Refund eligibility depends on the platform through which you subscribed:
- App Store (iOS): Refund requests are handled by Apple in accordance with their refund policy.
- Google Play (Android): Refund requests are handled by Google in accordance with their refund policy.
- Direct billing through aTwist: Please contact us at support@atwist.com within 7 days of the charge for assistance.
4. aTwist Content and Intellectual Property
4.1 Our Content
All content provided by aTwist through the Service — including but not limited to streamed video and audio, graphics, logos, software, text, music, and interface design — is owned by or licensed to aTwist and is protected by applicable intellectual property laws. This content is referred to collectively as "aTwist Content".
Subject to your compliance with these Terms, aTwist grants you a limited, non-exclusive, non-transferable, revocable license to access and use aTwist Content solely for your personal, non-commercial entertainment purposes through the Service.
4.2 Restrictions
You may not, without our prior written permission:
- Copy, reproduce, distribute, or publicly display any aTwist Content.
- Modify, adapt, reverse engineer, or create derivative works from any part of the Service.
- Scrape, crawl, or use automated tools to access or collect data from the Service.
- Use aTwist Content for any commercial purpose or in connection with any third-party advertising.
- Remove, alter, or obscure any copyright, trademark, or proprietary notice in the Service.
5. User-Generated Content
5.1 What Is User-Generated Content
aTwist allows users to post, upload, share, and publish content through the Service, including but not limited to videos, images, audio clips, comments, reviews, captions, and other materials (collectively, "User Content").
5.2 Your Ownership and License to Us
You retain ownership of any User Content you create and submit. However, by posting User Content on aTwist, you grant us a worldwide, royalty-free, sublicensable, transferable, non-exclusive license to use, host, store, reproduce, modify, adapt, publish, translate, distribute, and display your User Content in connection with operating and improving the Service, including for promotional purposes.
This license continues until you delete your User Content or your account, at which point it terminates (except to the extent your content has been shared by others or is required for legal purposes).
5.3 Your Representations
By submitting User Content, you represent and warrant that:
- You own or have the necessary rights, licenses, and permissions to post the content and grant us the license described above.
- Your User Content does not infringe any third-party intellectual property, privacy, or publicity rights.
- Your User Content complies with these Terms and all applicable laws.
5.4 Content Standards
You agree not to post User Content that:
- Is unlawful, harmful, threatening, abusive, harassing, defamatory, or obscene.
- Depicts or promotes violence, self-harm, terrorism, or illegal activity.
- Contains sexually explicit material or content inappropriate for the intended audience.
- Infringes any copyright, trademark, patent, trade secret, or other proprietary right.
- Contains personal information of others without their consent.
- Constitutes spam, phishing, or misleading commercial solicitation.
- Impersonates any person or entity or misrepresents your affiliation with any person or entity.
- Introduces malware, viruses, or any other harmful code.
5.5 Moderation and Removal
aTwist reserves the right (but not the obligation) to review, monitor, moderate, edit, or remove any User Content at our sole discretion and without notice, particularly where we believe it violates these Terms or applicable law. We may also suspend or terminate accounts of repeat infringers.
If you believe any User Content on the Service infringes your intellectual property rights or violates these Terms, please contact us at support@atwist.com with details of your claim.
5.6 Feedback
If you submit ideas, suggestions, or feedback about the Service ("Feedback"), you grant aTwist the right to use such Feedback without restriction, compensation, or attribution to you.
6. Acceptable Use
You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. In addition to the content standards above, you agree not to:
- Attempt to gain unauthorized access to any part of the Service, other users' accounts, or any computer systems or networks connected to the Service.
- Interfere with or disrupt the integrity, security, or performance of the Service.
- Use the Service in any way that could disable, overburden, damage, or impair it.
- Use the Service to send unsolicited communications or collect personal information about others.
- Circumvent any technological measure that controls access to the Service or aTwist Content.
- Use VPNs, proxies, or other tools to bypass geographic or account-level restrictions on content.
- Engage in any conduct that restricts or inhibits any other person's use or enjoyment of the Service.
7. Streaming and Content Availability
aTwist provides access to streamed entertainment content, which may include films, series, short-form videos, live events, and other audio-visual material. Content availability is subject to:
- Your geographic location and applicable licensing restrictions.
- Your subscription plan and eligibility for specific content tiers.
- Technical availability and network conditions.
We do not guarantee uninterrupted access to any specific content. aTwist reserves the right to add, modify, or remove content from the Service at any time without prior notice. No refunds will be issued solely due to the removal of specific content titles.
You may only stream aTwist content on devices and through applications that are authorized by aTwist. Simultaneous streams may be limited based on your subscription plan.
8. Advertisements
Depending on your subscription plan, the Service may display third-party advertisements. By using the free tier or an ad-supported plan, you consent to the display of advertisements within the Service.
aTwist does not endorse any advertised products or services. Your interactions with advertisers found in or through the Service are solely between you and the advertiser. aTwist is not responsible for any loss or damage incurred as a result of such interactions.
For behavioral advertising preferences and opt-out options, please refer to our Privacy Policy .
9. Third-Party Services and Links
The Service may contain links to or integrations with third-party websites, apps, or services (such as social media platforms or payment processors). These third-party services are governed by their own terms and privacy policies, which you should review independently.
aTwist does not control and is not responsible for the content, policies, or practices of any third-party services. Linking to or integrating with a third party does not constitute aTwist's endorsement of that party.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ATWIST DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES.
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATWIST, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, OR LOSS OF GOODWILL, EVEN IF ATWIST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL ATWIST'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO ATWIST IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $50.
Some jurisdictions do not allow limitations on liability for certain types of damages, so some of the above limitations may not apply to you.
12. Indemnification
You agree to defend, indemnify, and hold harmless aTwist and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:
- Your access to or use of the Service.
- Your User Content or Feedback.
- Your violation of these Terms.
- Your violation of any third-party rights, including intellectual property or privacy rights.
- Any misrepresentation made by you.
13. Intellectual Property Claims (DMCA)
aTwist respects intellectual property rights and expects its users to do the same. If you believe that your copyrighted work has been used within the Service in a way that constitutes copyright infringement, please send a notice to our Designated Copyright Agent at:
Subject Line: DMCA Takedown Notice
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
14.2 Informal Resolution
Before initiating any formal dispute, you agree to contact us at support@atwist.com and attempt to resolve the dispute informally for a period of at least 30 days. We will make reasonable efforts to resolve the dispute amicably.
14.3 Arbitration
If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (AAA), except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.
14.4 Class Action Waiver
YOU AND ATWIST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. Unless both you and aTwist agree otherwise, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.
15. Changes to These Terms
We may revise these Terms from time to time. When we make material changes, we will notify you via an in-app notification or email at least 14 days before the changes take effect. The updated Terms will be posted in the App and will indicate the date of the most recent revision.
Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service and may delete your account.
16. Miscellaneous
16.1 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and aTwist regarding the Service and supersede all prior agreements and understandings.
16.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. aTwist may assign its rights and obligations freely, including in connection with a merger, acquisition, or sale of assets.
16.5 Force Majeure
aTwist shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of nature, war, terrorism, riots, governmental actions, or internet or infrastructure failures.
16.6 Contact Us
If you have any questions about these Terms, please contact us at: